Terms & Conditions (Checkout)

This policy was last updated on the 11th April 2025.

Legal Entity

SageBay & Co is a trading name of Michelle Narinsakchai, who operates as a sole trader in the United Kingdom.

All transactions made via this website are processed under this legal entity.

1. Introduction Welcome to SageBay & Co. These Terms and Conditions govern your access and use of our website located at https://sagebay.co.uk. By accessing, browsing, or purchasing from this site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. Information About Us SageBay & Co. operates from our trading address at 4 St Leonards Road, Bexhill-on-Sea, East Sussex, TN40 1HN. We aim to provide high-quality women’s fashion, including clothing, accessories, shoes, glasses, and earrings.

3. Products and Availability Our website displays a wide range of products, each subject to availability. We reserve the right to limit quantities purchased per customer, per order, or per household. If a product becomes unavailable after ordering, we will notify you promptly and either offer a suitable alternative or refund the amount paid for the unavailable item.

4. Order Acceptance and Contract Formation Your order constitutes an offer to us to purchase the products detailed within your order. Upon receiving your order, we will send you an acknowledgment email summarising the products ordered. However, this acknowledgment email does not constitute acceptance of your order. Our acceptance of your order and formation of a binding sales contract occur only when we dispatch the ordered products. Should we be unable to fulfil your order, we will notify you promptly and provide a full refund.

5. Pricing and Payment All product prices are displayed in GBP (£), inclusive of VAT. Prices listed are accurate at the time of publication but may change without notice. Payment methods accepted include Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay. Payments must be completed in full before products are dispatched.

6. Delivery We offer delivery exclusively within the UK at a fixed rate of £4.99 per order. Orders are typically delivered within 3–7 working days. While we strive to meet these delivery times, we cannot be held liable for delays due to unforeseen circumstances such as extreme weather conditions, postal strikes, or other events beyond our reasonable control.

7. Order Amendments and Cancellations Customers may request to amend or cancel their order within 24 hours of placement, provided the order has not yet been dispatched. Requests must be communicated promptly via email (contact@sagebay.co.uk) or telephone (01424 218108). Orders already dispatched cannot be amended or cancelled and are subject to our Returns Policy.

8. User Accounts Creating an account with SageBay & Co. allows you to conveniently manage your personal information, view order history, and track the status of current orders. Account holders are responsible for maintaining confidentiality regarding their account credentials and ensuring their personal details remain accurate and up-to-date. Any suspected unauthorized activity should be reported to us immediately.

9. Accuracy of Information and Liability While every effort is made to ensure product descriptions, images, and information are accurate and current, minor discrepancies in colour, size, or appearance may occur. Such discrepancies are not grounds for refunds or claims. Our liability regarding any product purchased through our website is strictly limited to the purchase price of that product. We shall not be liable for indirect or consequential losses or damages, including but not limited to loss of profits, revenue, data, or goodwill.

10. Intellectual Property All content on the SageBay & Co. website, including but not limited to text, images, graphics, logos, and software, is the intellectual property of SageBay & Co. This content is protected by UK and international copyright laws. Unauthorised copying, downloading, reproduction, distribution, or any form of commercial exploitation without our explicit written permission is strictly prohibited and may result in legal action.

11. Promotions and Discounts We may periodically offer promotions, sales, or discounts. Such offers are subject to specific terms, availability, and time limitations. Offers cannot be combined with other promotions unless explicitly stated. We reserve the right to amend or terminate any promotion without prior notice.

12. Links to Other Websites Our website may contain links to third-party websites. These links are provided for your convenience. We have no control over these external sites and accept no responsibility for their content, privacy policies, or practices. Accessing these sites is at your own risk.

13. Privacy and Cookies We respect your privacy and handle your personal data securely. Please review our Privacy Policy (https://sagebay.co.uk/privacy-policy) and Cookie Policy (https://sagebay.co.uk/cookie-policy-uk) for detailed information.

14. Governing Law These Terms and Conditions, any contracts arising from them, and any disputes relating to these terms, shall be governed by and interpreted in accordance with English law. Both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information For further information, questions, or concerns, please contact us:

SageBay & Co.
4 St Leonards Road
Bexhill-on-Sea, East Sussex, TN40 1HN
Telephone: 01424 218108
Email: contact@sagebay.co.uk

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